Reverse Logistics Software for Returns and Pickup Scheduling
Returns and pickups are just as important as deliveries — but twice as hard to manage. DispatchTool helps you schedule pickups, track returns, and optimize reverse logistics routes just like forward deliveries.
Pickup Scheduling
Schedule return pickups with time windows. Customers get notified when the driver is on the way.
Reverse Route Optimization
Plan pickup routes alongside delivery routes. Combine forward and reverse logistics for maximum efficiency.
Return Tracking
Track every return from pickup to final destination. Full visibility into your reverse supply chain.
Driver App for Pickups
Drivers see pickup instructions, capture condition photos, and update statuses from their phone.
Customer Notifications
Automated SMS and email updates for pickup scheduling, driver en route, and return received.
Document Management
Capture pickup receipts, condition reports, and return authorizations digitally. No more paper trails.
Analytics & Reporting
Track return rates, pickup efficiency, and reverse logistics costs. Identify patterns and reduce returns.
Multi-Stop Returns
Plan pickup routes with multiple return stops. Optimize the sequence just like delivery routes.
Works With Your Workflow
DispatchTool handles both forward and reverse logistics in one platform. No separate tools needed.
Frequently asked questions
Is DispatchTool free to try?
Yes. DispatchTool has a 7-day free trial. A card is required, there is no charge when the trial starts, and you can cancel before the trial ends to avoid a charge.
How much does DispatchTool cost?
Truck GPS Solo is $19.99 per month for one driver. Multi-Truck is $49.99 per month for up to five drivers, with Fleet and Enterprise plans for larger teams.
How long does it take to get set up?
Setup time depends on the size and condition of your existing records. You can add or import drivers, vehicles, and customers, then invite team members with a 6-character company code.
Does DispatchTool work on mobile?
Yes. DispatchTool has native iOS and Android apps for drivers and dispatchers, plus a full web app. Drivers can update statuses, upload BOLs, and view loads from their phone.
Can I replace my TMS with DispatchTool?
DispatchTool replaces dispatch software, driver apps, invoicing tools, and tracking links in one platform. Most small to mid-size carriers consolidate 3-5 tools into DispatchTool.