How to Start a Truck Dispatch Business in 2026

A step-by-step guide to launching a freight dispatching service from scratch — covering legal setup, software, finding carriers, and signing your first client.

Steps

1. Register your business entity

Form an LLC in your home state ($50–$500 filing fee). An LLC protects personal assets and is the standard structure for dispatch services. You do not need MC authority because dispatchers act as agents of the carrier — not brokers.

2. Get an EIN and open a business bank account

Apply for a free EIN from the IRS, then open a separate business checking account. Mixing personal and business funds is the #1 mistake new dispatchers make.

3. Buy basic dispatch software

You need (a) a load board subscription (DAT $149+/mo or Truckstop $39+/mo), (b) a TMS or dispatch tool to track loads and invoice (DispatchTool starts at $29.99/mo).

4. Sign your first carrier with a written agreement

Use a Dispatch Service Agreement that names your fee (5%–10% of linehaul is standard) and states clearly you are an agent, not a broker. Verify the carrier MC authority and insurance on FMCSA SAFER.

5. Find loads and negotiate rates

Search load boards for the carrier preferred lanes, calculate rate-per-mile against the carrier cost-per-mile floor, then negotiate with brokers by phone. Confirm with a signed RateCon before pickup.

6. Invoice the carrier weekly

Most dispatchers bill the carrier — not the broker — for the agreed percentage of each linehaul rate. Send Friday invoices for the prior week deliveries with attached PODs.