What is TONU?

TONU (Truck Order Not Used) is the fee a broker pays a carrier when a load is canceled after the truck has been dispatched. Typically $150-$300.

TONU (Truck Order Not Used) is the fee a broker pays a carrier when a load is canceled after the truck has been dispatched. Typically $150-$300.

Quick answer

TONU (Truck Order Not Used) is the fee a broker pays a carrier when a load is canceled after the truck has been dispatched. Typically $150-$300.

Why it matters in dispatch software

Dispatch Tool surfaces this concept where it matters: in load setup, settlements, or driver workflows. The goal is to keep operators compliant and paid without extra spreadsheets.

Frequently asked

Where do I learn more?

Browse our trucking guides and the rest of our answer library, or start a free Dispatch Tool trial to see how this works inside the app.